Refund Policy

30-day money-back guarantee

StudyGlow, operated by Zoe jean Morrow, offers a 30-day money-back guarantee on Premium subscriptions. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — no explanation required.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net and look up your order using the email address you used at checkout, or contact StudyGlow support through the app and we will help you arrange it.

Refunds are returned to the original payment method. Your bank or card issuer may take a few business days to post the credit.

Cancelling your subscription

You can cancel your Premium subscription at any time. Cancelling stops future renewals — you keep access to Premium features until the end of the billing period you have already paid for. Cancelling on its own does not issue a refund; if you would also like a refund and you are within the 30-day window, request one as described above.

Renewals

Premium renews automatically at the end of each billing period until you cancel. If a renewal charge catches you by surprise, contact us — we will do our best to sort it out fairly.

More information

Refunds are also covered by Paddle's Refund Policy. Nothing in this policy affects your statutory rights.